Mediport.ai
One Platform · All Workflow · Zero Chaos

The Unique Operating System Behind Exceptional Medical Tourism Clinics

From first inquiry to full recovery. Mediport.ai keeps every case, every document, and every message in one place — a coordinator panel for your team, a mobile-first patient portal for your brand.

Operational modules
9Operational modules
Role-aware views
6Role-aware views
Record per patient
1Record per patient
Calm, modern medical tourism clinic reception in soft daylight

Live journey

Pre-op cleared · travel published

Two surfaces, one shared source of truth.

Clinic coordinator working at a desktop workstation

For your team

Clinic operations panel

Coordinators, doctors, nurses and clinic admins share one workspace: dashboards, patient CRM, pre-op review, calendar, travel, recovery triage, inbox, team roles and branding — each action written to the audit trail.

  • Next-best-action guidance on every patient record
  • Deep links from calendar, queues and inbox into the same context
  • Role-aware permissions for admin, coordinator, doctor and nurse
Open clinic panel
Patient checking their treatment journey on a phone

For your patients

White-label patient portal

Patients sign in through an invite, then see their journey, appointments, pre-op form, travel plan, medical summary, messages and recovery check-ins — in your clinic's logo, colours and tone.

  • Mobile-first screens designed for travel-day stress
  • Pre-op form and document upload with clear progress
  • Daily recovery check-ins with photos and urgent questions
Open patient portal

Everything a coordinator opens in a day.

Nine modules, one data model. No spreadsheet exports, no WhatsApp archaeology, no lost consent forms.

Operating dashboard

Today's arrivals, surgeries, blocked pre-op forms and unanswered messages in one calm operating picture.

Patient CRM & workspace

Every patient has one record: overview, medical alerts, pre-op, appointments, travel, conversations and audit history.

Pre-op review queue

Digital questionnaires, uploaded documents and clinician approval or flagging with structured review notes.

Appointment calendar

Consultations, surgeries and follow-ups per doctor, linked straight back into the patient workspace.

Travel plan management

Flights, transfers, hotel nights and clinic visits assembled as segments and published to the patient portal.

Post-op recovery tracking

Daily check-ins, comfort trends, recovery photos, urgent questions, milestones and escalation states.

Message center

One thread per patient shared by coordinators, doctors and nurses — with unread counts on both sides.

Branding & white-label

Logo, name, colours and portal welcome copy render live across the patient experience.

Audit-ready activity

Status changes, reviews, travel edits and messages write structured, filterable activity entries.

AI-powered multilingual messaging

Coordinate care with patients across languages using AI-assisted translation inside the message center.

Abstract calm gradient representing recovery monitoring

The patient journey, made explicit.

Every patient sits on one clear status. Alerts for allergies, missing pre-op forms, overdue check-ins and escalated recoveries surface before they become incidents.

  1. 01

    Inquiry & quote

    Lead captured with treatment interest and coordinator assignment.

  2. 02

    Booked & invited

    Patient receives a branded portal invite and onboarding checklist.

  3. 03

    Pre-op cleared

    Questionnaire, documents and clinical alerts reviewed before travel.

  4. 04

    Travel published

    Flights, transfers and hotel confirmed segment by segment.

  5. 05

    Treatment

    Surgery day, team and clinic visits visible to everyone involved.

  6. 06

    Recovery & discharge

    Check-ins, milestones and escalations until the case is closed.

Run your clinic on Mediport.ai.

We onboard a limited number of clinics each month with a guided two-week setup: branding, team seats, journey templates and a pilot with your own coordinators.

  • Your brand across the whole patient experience
  • Coordinator, doctor and nurse seats included per plan
  • Migration support for your existing patient list
  • Strengthen patient communication and acquire new patients with referral programs
Apply for clinic membership

Explore the live demo

Pick a tenant, a role and a portal patient, then step into any of the three surfaces. Data is seeded and shared across the whole demo, so your actions show up everywhere.

Demo setup

Tenant

Role

Portal patient

Clinic operations panel

Dashboard, patient CRM, calendar, pre-op review, travel, recovery triage, messages, team roles and branding.

Open clinic panel

Patient portal

Invite onboarding, journey status, appointments, pre-op form, travel plan, recovery check-ins and messages.

Open patient portal