The Unique Operating System Behind Exceptional Medical Tourism Clinics
From first inquiry to full recovery. Mediport.ai keeps every case, every document, and every message in one place — a coordinator panel for your team, a mobile-first patient portal for your brand.
Coordinators, doctors, nurses and clinic admins share one workspace: dashboards, patient CRM, pre-op review, calendar, travel, recovery triage, inbox, team roles and branding — each action written to the audit trail.
Next-best-action guidance on every patient record
Deep links from calendar, queues and inbox into the same context
Role-aware permissions for admin, coordinator, doctor and nurse
Patients sign in through an invite, then see their journey, appointments, pre-op form, travel plan, medical summary, messages and recovery check-ins — in your clinic's logo, colours and tone.
Mobile-first screens designed for travel-day stress
Pre-op form and document upload with clear progress
Daily recovery check-ins with photos and urgent questions
Nine modules, one data model. No spreadsheet exports, no WhatsApp archaeology, no lost consent forms.
Operating dashboard
Today's arrivals, surgeries, blocked pre-op forms and unanswered messages in one calm operating picture.
Patient CRM & workspace
Every patient has one record: overview, medical alerts, pre-op, appointments, travel, conversations and audit history.
Pre-op review queue
Digital questionnaires, uploaded documents and clinician approval or flagging with structured review notes.
Appointment calendar
Consultations, surgeries and follow-ups per doctor, linked straight back into the patient workspace.
Travel plan management
Flights, transfers, hotel nights and clinic visits assembled as segments and published to the patient portal.
Post-op recovery tracking
Daily check-ins, comfort trends, recovery photos, urgent questions, milestones and escalation states.
Message center
One thread per patient shared by coordinators, doctors and nurses — with unread counts on both sides.
Branding & white-label
Logo, name, colours and portal welcome copy render live across the patient experience.
Audit-ready activity
Status changes, reviews, travel edits and messages write structured, filterable activity entries.
AI-powered multilingual messaging
Coordinate care with patients across languages using AI-assisted translation inside the message center.
The patient journey, made explicit.
Every patient sits on one clear status. Alerts for allergies, missing pre-op forms, overdue check-ins and escalated recoveries surface before they become incidents.
01
Inquiry & quote
Lead captured with treatment interest and coordinator assignment.
02
Booked & invited
Patient receives a branded portal invite and onboarding checklist.
03
Pre-op cleared
Questionnaire, documents and clinical alerts reviewed before travel.
04
Travel published
Flights, transfers and hotel confirmed segment by segment.
05
Treatment
Surgery day, team and clinic visits visible to everyone involved.
06
Recovery & discharge
Check-ins, milestones and escalations until the case is closed.
Run your clinic on Mediport.ai.
We onboard a limited number of clinics each month with a guided two-week setup: branding, team seats, journey templates and a pilot with your own coordinators.
Your brand across the whole patient experience
Coordinator, doctor and nurse seats included per plan
Migration support for your existing patient list
Strengthen patient communication and acquire new patients with referral programs
Pick a tenant, a role and a portal patient, then step into any of the three surfaces. Data is seeded and shared across the whole demo, so your actions show up everywhere.